Terms & Conditions

Counseling and Coaching


  • 2022 Update: All counseling, coaching and guiding services are provided online.

  • I am not a psychiatrist, psychologist or a medical practitioner. Please peruse the appropriate specialized assistance and care.

  • All services are for educational and general purposes and are NOT intended to diagnose or treat any physical or mental illness or to be construed as legal, financial or medical advice. Please consult a licensed service provider in the applicable industry if you have questions.

  • I offer tools, insights, inquiries, suggestions and resources that may be beneficial to the client in establishing and deepening their self-awareness to empower themselves in making the best choices and decisions for themselves.

  • The client and user of this site is fully responsible for all of their own choices and actions, there is no guarantee provided for specific results, and thus the client will not hold Doa’a Abu Gharbiyeh and any other related party liable. 

Privacy


Everything that you share in your session is held in strict confidence, and I guarantee your privacy. Your information, data, contact details, and relevant information are handled with uttermost discretion.

Payment & Pricing Terms


  • Fees for the chosen program is to be settled in full according to the terms agreed. 

  • All online meetings are paid prior to the sessions.

  • Price provided to you upon enrollment is guaranteed to remain the same for SIX MONTHS from the date of enrollment, after which the current applicable per hour rate, stated on this website, will apply. 

  • Payments are made as follows:

    • For online meetings whether you are in Jordan or another country, the following can be used: bank deposits, money transfer services (Western Union, MoneyGram).

    • PayPal when there are no other options available.

Cancellations, No-shows and Late Arrivals

  • Life happens. Any and all cancellations and rescheduling are to be made at least one day before the session, by either the coach or client. 

  • Any no-shows will merit charging the full rate without exception.

  • No refunds shall be made in the event of late arrival, no-shows, or cancellations made less than a day before the scheduled session.

  • Once we have an established work relationship, I share my direct contact information with you (my WhatsApp) to be able to message me in case you need to cancel or reschedule, or in case of - God forbid - emergency (Please see “In a Case of Emergency” below).

  • I am human too, and sometimes I cannot show up to a meeting to take care of an urgent unforeseeable matter, in which case I will contact you using your personal contact info you provide for such emergencies.

Contact Information

Be Prepared

  • My offer and your Affirmative acceptance (email or mobile apps messages) are the ethical agreement on both sides, accepting it constitutes that you have read and agreed to all of the above terms of reference. 

  • All questions, comments, and/ or concerns about the above terms and disclaimers are to be addressed directly by Doa’a Abu Gharbyieh. 

  • Before the session begins, make sure you have your notebook, pen, laptop, recording device (if used), etc, ready before the session. Our time together is precious and no need to waste it trying to locate you stuff.

Once we have our agreement in place, please the following is your role as a “client”:

  • Make our coaching sessions a priority. Take time before each session to review what we have been tackling. Please ensure that you have taken the action steps you agreed on or completed the homework you decided to do to the best of your ability. The most crucial part is for you to have an idea of what you’d like to take away from the session. Coaching relies on the client’s priorities.

  • Please arrive at every meeting on time.

  • Come to your session centered and be open-minded. Be willing to change your beliefs and patterns if they do not serve you anymore.

  • Give me feedback about your coaching experience –what works as well as what doesn’t. Do not ever worry about hurting my feelings or fear what I might think. I am here to support you, not judge you or make decisions for you. If something I say does not resonate with you, I want to know about it.

What I expect from You

  • I will listen carefully to you, respond to what I hear, and ask questions. If I hear something in your voice or body language that sparks an intuitive idea, thought, or image, I’m likely to share it and ask you questions about it. Often it is these small nuances that create more significant shifts for clients. Remember, if it doesn’t resonate, tell me. I’m not attached to being right.

  • At the end of the session, if you do not mention what actions you are ready to take, I will make a guide request. I ask clients to dig deeper within themselves by either journaling at home, taking a defined action, resolving relationships, and tackling things that feel incomplete. You are free to negotiate, accept, or decline, based on your inner authority (Human Design Reference). Most of the work will be about self-awareness and your own decision-making authority.

My Role

God forbid, but in case of death or serious injury or illness, or other catastrophic event, please know I’m here for you in my capacity as a counselor. Although true emergencies are rare, if something does happen, I want you to count me as part of your support team if that feels right to you.

In a Case of Emergency